We want you to have a smooth shopping experience with KidNzo.
Returns & Replacements
You may request a return or replacement within 7 days of delivery if:
- The product is defective or damaged.
- Parts are missing from the kit.
Products must be unused and returned in original packaging.
Refund Process
- Once approved, refund will be initiated within 5-7 business days to your original payment method.
- For COD orders, refund will be processed via bank transfer/UPI.
Non-Returnable Items
- Products damaged due to misuse.
- Products without original packaging.